Resolved -
This incident has been resolved.
Apr 27, 15:17 PDT
Monitoring -
We've identified and rectified the problem. An issue with our background job queue caused our users in North America (US) region to experience long delays with Reports. We've cleared the queue and Reports is now fully operational.
We will continue monitoring closely for the next few hours as we investigate for the root cause.
Thank you for your patience.
Apr 27, 09:19 PDT
Update -
Upon further investigation, only Reports in the North America (US) region is affected. Investigation is ongoing.
Apr 27, 08:23 PDT
Update -
We are continuing to investigate this issue. Updated component for Reports in Asia Pacific (Singapore) region to also indicate outage.
Apr 27, 08:11 PDT
Update -
We are continuing to investigate this issue.
Apr 27, 08:09 PDT
Investigating -
At approximately 3:30am PST, an outage was discovered that affects the North America (US) and Asia Pacific (Singapore) regions, impacting a limited set of HighBond users in those regions.
We will provide further updates as the investigation progresses, or when new information is available.
For any questions, please contact Galvanize Support:
https://community.wegalvanize.com/s/contactsupport
Apr 27, 08:08 PDT