Outage: Robots scheduled tasks in US region

Incident Report for HighBond

Resolved

At 8:00AM PST, an outage was discovered that affects the US region, impacting all HighBond users with scheduled tasks in Robots module.

Tasks scheduled between July 2, 8:00PM PST and July 3, 10:15AM PST will not have run. This affects organizations with on premise and cloud agents. These tasks will have resumed at 10:15AM PST.

We will provide further updates as the investigation progresses, or when new information is available.

For any questions, please contact Galvanize Support: https://community.wegalvanize.com/s/contactsupport

Posted Jul 02, 2020 - 20:00 PDT