This incident has been resolved.

The backed up data import and export request queue has been cleared.

Data export and import to Results in US region is operational, but we are experiencing degraded performance. The requests will be processed, but delayed.

Expect a further update as soon as the queue of requests have been processed. Thank you for your patience.

At approximately 12pm PST, a partial outage was discovered that affects Results in the US region. Users are unable to extract/download data from Results.

We will provide further updates as the investigation progresses, or when new information is available.

For any questions, please contact Galvanize Support: https://community.wegalvanize.com/s/contactsupport